May 22, 2024

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Atlassian launches its new AI teammate Rovo

4 min read

Atlassian as we speak launched its new AI assistant, Rovo, throughout its Team ’24 convention in Las Vegas. Rovo can take knowledge from first- and third-party instruments and make it simply accessible by new AI-powered search instruments and different integrations into Atlassian’s merchandise. However, probably the most fascinating half often is the new Rovo Agents, which can be utilized to automate workflows throughout instruments like Jira and Confluence. One good side of those brokers: anybody can create them utilizing a pure language interface. No programming required.

“We like to think of Rovo as a big knowledge model for organizations. This is a knowledge discovery product for every knowledge worker,” Sherif Mansour, head of product at Atlassian Intelligence, instructed TechCrunch. “When you have a look at what a information employee must do, they undergo this course of: I have to discover a piece of labor. I have to study and perceive it. And then I take an motion. Most individuals who have some kind of desk job undergo that cycle. I believe the thrilling factor about Rovo is that we’re lastly on the genesis of touchdown generative AI that helps speed up what we will do in that space for groups.

Atlassian Team `24 Las Vegas

The foundation of Rovo is Atlassian’s ‘Cloud Teamwork Graph’, the identical graph that additionally varieties the muse of Atlassian Intelligence, the corporate’s years-long effort to carry AI Teammates to its merchandise. That graph brings collectively knowledge from Atlassian’s personal merchandise and several other third-party SaaS instruments. And in a approach, it is the proliferation of SaaS instruments that requires purposes like Rovo, as a result of every instrument has its personal knowledge silo, making it tougher for workers to get the knowledge they want.

Image Credit: Atlassian

Rovo revolves round three pillars of teamwork, Mansour mentioned: serving to groups discover and join with their work, serving to these groups study, after which serving to them take motion.

In a approach, enterprise search is the low-hanging fruit right here, as a result of Atlassian is already accumulating all this knowledge. But additionally it is a instrument that ought to show instantly helpful to its customers and save them from always switching contexts to search out data. Some of the third-party instruments which are supported out of the field embody Google Drive, Microsoft SharePoint, Microsoft Teams, GitHub, Slack, and Figma.

Enterprises, which frequently have a number of customized instruments, may also create their very own connectors. For instance, Atlassian itself created a connector that brings in its inner developer documentation. Simply making that documentation obtainable in Rovo, Mansour mentioned, saves builders an hour or two each week — extra time than those self same builders report saving utilizing an AI code technology instrument.

As Mansour emphasised, the most important technical problem — apart from constructing the AI ​​infrastructure to energy Rovo — is constructing all of those connectors and ensuring they meet the entry permissions set by the corporate’s IT and safety groups. Respect. “When you search, you get a distinct set of outcomes from my search. We be sure that it fits you and respects your permissions – and solely reveals what you’ve gotten entry to.

Image Credit: Atlassian

It would not be 2024 if Rovo did not additionally arrive as a chat service. Since it additionally has entry to all this knowledge, it’s a comparatively simple job to make use of retrieval-augmented technology (RAG) to feed a big language mannequin and have the mannequin present optimized solutions.

Even when utilizing RAG, massive language fashions are nonetheless inclined to hallucinations (though RAG vastly reduces the possibilities of fashions falling out of script). To make sure that customers can belief the outcomes, Rovo all the time cites its sources, and more often than not (for instance, with slideshows and Figma designs), there may be even an interactive preview. .

An fascinating function of Atlassian constructed into Rovo is its means to detect and clarify firm jargon. There’s even a Chrome extension for this that can routinely underline and clarify a sure company-specific time period as you learn a Google Doc, for instance. This function is powered by Rovo’s semantic search engine.

digital teammates

Getting data is one factor. Taking motion on it’s one other matter. This is the place the Rovo brokers are available. In a approach, it is an extension of what the corporate did with Atlassian Intelligence. In reality, the corporate even describes Rovo brokers as “virtual teammates.”

Mansoor writes in as we speak’s announcement, “Rovo agents with their ability to synthesize large amounts of enterprise data, break down complex tasks, learn while taking action, and partner with their human peers to make critical and complex decisions. Will change the work.” “Agents usually are not simply any previous model of chatbots. They carry specialised information and expertise to quite a lot of workflows and processes.

Image Credit: Atlassian

This means they will put together, evaluate, and edit content material for advertising and marketing use, product specs, or Jira points. Users may also create brokers that reply particular questions or suggest finest practices. But extra importantly, for instance, they will automate duties as a Jira subject escalates, or assist customers clear their Jira backlog or manage Confluence pages – all within the loop. In with people.

“We strongly believe that the future of teamwork is virtual teammates – teammates working with agents,” Mansour mentioned. “There will be many of them and you will interact with them in your daily workflow.”

(tagstotranslate)AI(T)Atlassian(T)Enterprise AI(T)Rovo

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